Complete guide to connect to Paris academic webmail and manage your email

The academic webmail Paris is the professional messaging service assigned to each agent of the Paris academy, historically accessible via convergence.ac-paris.fr. Since the start of the 2024-2025 school year, the Ministry of National Education has initiated a migration to a unified platform hosted on messagerie.education.gouv.fr. This transition modifies access and account configuration while retaining existing addresses in the format [email protected].

Migration to messagerie.education.gouv.fr: what changes for Parisian staff

Most online guides still describe the old Convergence interface. The technical reality has evolved: the ministry has launched a transparent switch to a unified national messaging system. Specifically, existing emails, address books, and forwarding settings are preserved. No heavy action is required from users, aside from a possible update of the server address in third-party email clients.

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For Parisian staff, this means that the URL convergence.ac-paris.fr is gradually redirecting to the new platform. The username/password pair remains the same: the username generally follows the format firstname.lastname, and the password is that of the academic account (linked to the NUMEN during the first activation).

A detailed guide explains how to log in to the academic webmail Paris considering these changes, ensuring that the procedure followed is up to date.

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IMAP and SMTP settings to configure an email client

Checking academic emails only via the browser limits responsiveness. Synchronizing the inbox on an email client (Thunderbird, Outlook, Apple Mail) or on a smartphone provides permanent access to institutional messages.

The settings are now standardized at the national level. Here is the configuration to enter:

  • IMAP Server: imap.education.gouv.fr, port 993, SSL/TLS encryption. This protocol synchronizes messages between the server and all connected devices.
  • SMTP Server: smtp.education.gouv.fr, port 465, SSL/TLS encryption. This protocol manages the sending of outgoing emails.
  • The username to enter is the full address ([email protected]) and the associated academic password.

Administrative staff accessing academic webmail from a workstation in an open space

These settings replace the old servers specific to each academy. If synchronization fails after configuration, the most common cause is the use of an old server address (for example, imap.ac-paris.fr) that is no longer active.

Configuring an Android or iOS smartphone

On iOS, the path goes through Settings, then Mail, then Accounts, then Add Account, then Other. You need to manually enter the IMAP and SMTP settings indicated above. On Android, the procedure varies by manufacturer, but the principle remains the same: choose a manual IMAP configuration rather than automatic detection, which sometimes points to outdated servers.

The ministry offers dedicated tutorials via the Mon Aide Numérique platform, detailing each configuration screen with screenshots tailored to each system.

Account security: phishing and best practices

The Paris academy reminds users on its login page: no institutional email ever asks for a username or password. Phishing attempts targeting ac-paris.fr addresses are common, often disguised as messages from the rectorate or DSDEN.

To limit risks, a few reflexes should be systematic:

  • Never click on a link in an email asking for “account verification.” Always access the messaging by typing the URL directly into the browser.
  • Use a password distinct from those used for personal services. Best practices recommend a length of at least twelve characters, mixing letters, numbers, and special characters.
  • Report any suspicious email to the digital referent of the institution or via the academy’s support form.

A compromised password grants access to all services linked to the academic account (messaging, business applications via the PIA portal). Resetting it goes through the academy’s identity portal, which requires the NUMEN and personal information to verify the requester’s identity.

Daily management of academic emails: quotas and forwarding

The academic messaging serves as the official channel for institutional communications, particularly through the rectorate’s mailing lists. Not regularly checking this inbox means missing service information, sometimes urgent (summons, memos, alerts).

Student checking her academic webmail Paris on a tablet from her apartment

With the national migration, storage quotas and forwarding rules may differ from the old system. The main point of vigilance concerns automatic forwarding to a personal address (Gmail, Outlook.com): some previous configurations no longer work after the switch. They need to be recreated from the new web interface on messagerie.education.gouv.fr, in the account settings.

Archive rather than delete

Instead of deleting emails to free up space, moving them to a local archive folder (via a locally configured IMAP client) allows you to keep a record without impacting the server quota. This method is particularly useful for teachers who receive a significant volume of emails through disciplinary mailing lists.

The transition to the ministry’s unified messaging is still being deployed for certain academies. For Parisian staff, checking that the connection works well on messagerie.education.gouv.fr and that the IMAP/SMTP settings are up to date remains the only concrete action to take.

Complete guide to connect to Paris academic webmail and manage your email